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delivery costs

Sending / Delivery
We deliver to Germany, Europe and world-wide.
The regular delivery time is three to five working days. If there are other delivery times you are informed on the concerning product side.

If the product is not available in time because we are not supplied with the product from our supplier we will inform you immediately. In this case it is up to you to wait for the product or to cancel your order. In case of cancellation all your payments will be reimbursed immediately.

Prices and shipping charges
The prices on the pages include the legal value-added tax and other parts of the price. If paying our products by credit card, bank account or by payment in advance (cash only by registered letter) your have to add the following costs:

5,00 EUR (Germany)
6,00 EUR (Europe)
11,00 EUR (Overseas)

There are no more costs! The videos will be sent as a letter. To save delivery costs outside Europe we sometimes copy more than one film onto one tape.

Cash on delivery
If you want to pay by cash on delivery there is an additional charge of 5,- EUR for Germany and 6,- EUR for Europe, which has to be paid to the postman on the spot. There are no more other taxes or costs.

Paying by cash on delivery is only possible to the following countries and not possible to post office boxes: Belgian, Denmark, Dominican Republic, Finland, France, Iceland, Italy, Latvia, Lichtenstein, Luxembourg, Monaco, Netherlands, Norway, Austria, Portugal, San Marino, Sweden, Switzerland, Spain, St. Pierre and Miquelon, Turkey, Tunisia, Hungary, Vatican City, Cyprus Please pay attention to the customs regulations of your country. In some (rare) cases there may be a customs duty.

Packaging
We only use standard cassettes (SHG) in their original boxes or in a neutral white hard-box.

On the neutral envelope you only find a label with our address

Kontex-Network
Lindenallee 4
19399 Neu Poserin

The rest of the envelope is neutral and there is no information on it that it contains a women fighting video. The covers of our films are also white and contain no text and no photos of the content.